Return Policy

• • is committed to customer satisfaction.
 

you may return your • • order for a refund or credit voucher within 10 days of purchase, for any reason.

For returns of sale items, we do not offer refunds unless deemed faulty. you are welcome to return sale items for a credit voucher, unless the item is marked as final sale.

Returned items must be unworn and shipped in same packaging as received. Please email your refund request and we will be sure to authorise it promptly. 

how to return

For assistance with your return, please contact

enquiries@dotdoteyewear.com

please allow up to 5 business days for your return to be processed once your return has been received. once your return has been approved you will receive a confirmation email. if your return does not meet our return policy requirements you will be contacted by our customer care team.

Once your package has been received, your refund will be processed within 3-5 business days. If there is a refund due, a credit will be issued in the original form of payment. The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place.